Not resolved
1.0
Details
Diversity of Products or Services
1 comment

Update by user Aug 04, 2015

the problem was resolved today i.e. 4/08/2015 at 6:30 P.M. and i have checked at 9:30 lift was again not working.

I have uploaded the pictures of "the Certificate Of Work Done" given by their engineers when they visited to repair the lift.

Date is mentioned on every certificate and this proves how frequently I have to complaint and how many times this lift caused problem.

Original review posted by user Aug 04, 2015

Otis is the worst escalators Company.I am using this lift for last 1 year and believe me it is so unreliable that it may stop working any time.It get hanged and i have to register a complaint atleast twice a week.their engineer visit and rectify the problem but with in next 20 days the same problem occurs.Seriously I think if i would have to face these kind of problems than i would have choosen a local lift.so, i suggest u must never choose this company if u are planning tob have an escelator/lift in your house or office.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of otis lift. Otis Elevator needs to "company must check it properly and fix the problem.if not ableto do so then i would liable to knock the doors of consumer court" according to poster's claims.

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Anonymous
#1016479

We used them here to maintain 8 4-story elevators.A lift goes down twice a week.

Every 2 months someone gets stuck in an elevator.

This is a hospital.

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