Contact Otis Elevator Customer Service

For email support, the most effective way of contacting Otis Elevator is through the email hq.customerinquiries@otis.com. This specific Otis Elevator email address is designed to give you an opportunity to present your questions or comments in detail. An email is especially effective when the question may require a longer answer or when the recipient may need proof or more information. It is important to note that Otis Elevator contact service aims at responding to customer’s complaints within the shortest time possible and, therefore, including as much detail as possible in your message will enable the company to attend to your needs efficiently.

In case you have to send a letter or come in person, the address of Otis Elevator headquarters is 1 Carrier Place, Farmington, Connecticut 06032, United States. This Otis Elevator address is very essential, especially if you encounter any official issues to present or any concern to raise with the company. The headquarters is the central point of control of all the activities of Otis Elevator company and has the major responsibility of upholding standards of service delivery in all its products and solutions. This location serves as the focal point for handling complaints of the customers.

The working hours of Otis Elevator are quite flexible, the company operates from Monday to Sunday from 8:00 am through to 8:00 pm. Therefore, knowing these Otis Elevator hours ensures that the customers are able to find the right time to contact the company for any Otis Elevator services that they require. These hours are used to address concerns on service, installation, and maintenance of the products and services offered. This means you can get the help you require at the appropriate time, thereby improving your experience with Otis Elevator.