Otis Elevator
Otis Elevator Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Otis Elevator has 1.5 star rating based on 47 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I liked, Need assistance, Seems to last a long while.
Cons: Useless company, Terrible service, Customer care number does not work.Recent recommendations regarding this business are as follows: "NEVER", "Don't Buy OTIS", "I will not recommend", "Misbehaviour with the employee and not a customer oriented. Very bad experience", "The service of lift is an issue.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Otis Elevator has 1.5 star rating based on 47 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I liked, Need assistance, Seems to last a long while.
Cons: Useless company, Terrible service, Customer care number does not work.Recent recommendations regarding this business are as follows: "NEVER", "Don't Buy OTIS", "I will not recommend", "Misbehaviour with the employee and not a customer oriented. Very bad experience", "The service of lift is an issue.".
Most users want Otis Elevator to offer a solution to their issues.
Consumers are not pleased with Diversity of Products or Services and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Lift not working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | North Bergen, New JerseyNo one have the courtesy of give me a call back
Very bad experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Noida, Uttar PradeshRepeated Issue In Lift _ Building No. 91575 and bad response from area manager
User's recommendation: Don't Buy OTIS
INTASLATION VERY POOR,UNTRAIND CONTRACTOR
Preferred solution: Let the company propose a solution
User's recommendation: NEVER
Lift Operating Buttons are Very Loose and not properly working, Working time the noice also came
Very Poor Service
User's recommendation: I will not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kolkata, West BengalUnsatisfactory Products and after Sales - Service
Preferred solution: Proper and hassle free functioning of the OTIS Elevators.
Misbehaviour of your employee
Preferred solution: Apology
User's recommendation: Misbehaviour with the employee and not a customer oriented. Very bad experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Singapore, Central Singapore Community Development Council9823****
Preferred solution: How to pay maney
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNEED MY NOVEMBER PAYMENT APPLIED TO MY ACCOUNT
I still have not heard from Otis Elevator, except to get another reminder about the late payment that was made back when it was due.
- Need assistance
- Have emailed david souza never a reply
Preferred solution: JUST NEED MY PAYMENT APPLIED TO MY ACCOUNT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOtis sold our buildings HOA a four year worthless maintenance package.
- Seems to last a long while
Preferred solution: Price reduction
User's recommendation: I found many other well built elevator companies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe elevator is not working since yesterday morning.
- Customer care number does not work
Preferred solution: Deliver product or service ordered
User's recommendation: The service of lift is an issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Lauderdale, FloridaPeople stuck in elevator over an hour
Preferred solution: Let the company propose a solution
User's recommendation: Never install Otis elevators. They are as bad as the service!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequired New Passenger Lift
Preferred solution: Quotation for Passenge Lift for 3floor 4-6 people
To buy
About
Otis Elevator is the world's leading manufacturer of elevators, escalators and moving walkways. The company counts approximately 60,000 employees, with 53,000 outside the United States. Approximately 2.5 million Otis elevators and escalators are in operation worldwide. Products of Otis Elevator are offered in about 200 different countries. Major manufacturing facilities of the company are concentrated in the Americas, Europe and Asia, with engineering facilities in the United States, Austria, Brazil, China, Czech Republic, France, Germany, India, Italy, Japan, Korea and Spain. Company’s two tallest elevator test towers are located in Shibayama, Japan (505 feet or 154 meters above ground; 89 feet or 27 meters below ground) and Bristol, Conn., United States (384 feet or 117 meters above ground). Otis Elevator Headquarters is based in Farmington, CT.
Otis Elevator is ranked 28 out of 476 in Mechanical Engineering category
Worldwide
Companies Similar to Otis Elevator
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
As a new board member you might find it helpful to contact an elevator consultant to help your board navigate your elevator management. Elevator companies as a rule do not cover obsolescence it is not just Otis. Elevators in general have features the general public is unfamiliar with and seeking an expert can help.